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CHRISTIAN STOLZ
SUPPORT

Service Area


Teamviewer QuickSupport

Hotline: +49 721 95018-17 Mon-Thur
10:00-11:00
14:00-15:00

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Scenarios

Up-to-date, legally compliant documentation

Whether roller conveyors or automatic high bay storage, your plant changes over time. Extensions and other adaptations to operational needs often deviate from the original planning documents drawn up for that purpose.

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Maintenance

Where to find the plans you need among all those files? And do they truly reflect the as-built status of the plant? And how to reliably record plant changes in the current version of the documentation?

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Troubleshooting

If everything is not running perfectly in your plant, you need to react quickly. Collecting all the necessary documents relevant to as-built status can take valuable minutes – or even hours. If you then discover that the available documentation is not sufficiently complete, there will inevitably have to be on-the-spot inspections that take up more valuable time.

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On-boarding of personnel, securing and transferring know-how

The hour of truth comes when you need to familiarize new specialists with your plant: if documentation is inadequate or difficult to access, fast on-boarding – which would free up your resources for other things – will not be a possibility.

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Administering your assets

As soon as a manufacturer announces that they will be discontinuing one – or several – of your assets, this often triggers a search on a grand scale. Exactly where, how often and in what form factor are these components installed – for which there will shortly be no spares and no more support?

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